At Rentco, Customer Service Is Our Priority

Our points of difference

We may have grown to be a large company with outlets in all Australian mainland capital cities, but the Rentco philosophy hasn’t changed.  We’ve stayed true to our values and remain committed to delivering the best service possible at a fair price.  We look after our staff so that they can look after you.

We’ve all heard stories of vehicle hire places that just toss the keys on the counter and leave the customer to locate the vehicle and work out the details on their own.  That’s not how we do business.  Our frontline staff have been trained to listen to your operational goals and work with you to identify the best solution to meet your needs.

Options - We have a range of short, medium, or longer term vehicle hire options.  This means Rentco customers have the vehicle they need for exactly the right amount of time.  It doesn’t matter if that’s one day or the life of a project, our customer service team will look after you and make sure your truck, bus or ute hire experience is positive.

Modern fleet – we have invested in a modern fleet of hire vehicles so that you don’t have to.  The great thing about renting a vehicle from Rentco is that you only pay for the time required to complete the job.  You can simply return the unit when it’s not in use. This alleviates costly downtime and allows you to accurately predict and contain the cost of the project.  Remember our competitive rates include vehicle registration, insurance, scheduled servicing, maintenance and general wear and tear costs.

In house service and repair – we have our own workshops and employ our own team of experienced technicians and service personnel.  Scheduled servicing and repairs are easily managed to fit in with your program.  Plus, every Rentco vehicle undergoes a comprehensive inspection before you pick it up.  This helps to manage the risk of breakdowns and the associated inconvenience.

Emergency or breakdown support - For your peace of mind, Rentco offers the reassurance of a 24/7 national breakdown service.  It doesn’t matter where you are in Australia, if you run into a problem, you can call the nearest service centre for advice and support.  Day or night, we’ll have your back.

The financial bottom line - renting a Rentco vehicle makes great economic sense and provides your business with flexibility.  Hiring gives your company access to a well maintained modern fleet of vehicles which are work ready.  This allows you to meet and manage the peaks and troughs of demand, frees up capital for investment in plant and equipment or resources that increase productivity and lets you to grow your business.

Access – where ever you are on mainland Australia, Rentco has outlets in every capital city and some of the larger regional centres.  Talk to our friendly customer service staff to work out the most efficient and cost effective vehicle hire options.